Hotel Rainbow provides room heater to its patrons. As a value added service, guests are offered free internet access during their stay. The property is roughly 10 km from Elephant Falls and 95 km from Railway Station.

Apart from good accommodation in Shillong, there is in-house restaurant available on the premises. 24-hour room service, backup generator and medical aid are a few of the conveniences offered to the guests. Shillong Airport is roughly 30 km, and Bus Stand is 1 km away from Hotel Rainbow.

Available amenities in the rooms include makeup mirror, bottled drinking water, laundry services, wardrobes, hot and cold water supply and balcony too. Apart from good accommodation in Shillong, there is in-house restaurant available on the premises.