Guests in the hotel are ensured a range of essential facilities like room service, front desk, daily housekeeping, 24-hour security, travel desk, doctor on call, laundry service, parking facility and conference hall. The hotel houses a multi-cuisine restaurant as well.

The accommodation options offered by the hotel are Deluxe Room, Executive Room and Maharaja Room. The rooms are air conditioned and equipped with STD/ISD/Fax electronic telephone exchange, 24hr power supply, tea/coffee maker, 24x7 Wi-Fi broadband internet service and cable / satellite TV channel system.

Situated at Dalgate in Srinagar, Hotel Shaneel Residency lies proximate to Jamia Masjid (Approx. 3k) and Shankaracharya Reserved Forest(Approx. 8km). Other places of interests like the Mughal Gardens, Shalimar Bagh and Pari Mahal can also be visited during the stay.